Frequently asked questions

If you have a question which is not covered below please call us on 09 274 7277.

How do I get a quote for my new benchtop?

For a same day quote fax or e-mail us a sketch of your benchtop which shows approximate sizes and your contact details. We will verbally run through the details with you and a quote will be provided within 24 hrs.
If you contact us we will arrange a site visit. This can usually be arranged between 1-3 days depending on your location.

What is the lead time for a new top?

Laminate benchtops are typically 8-10 working days for supply only products. If installation is required allow for a 2-3 week lead time. For Engineered Stone and Solid Surface tops there is an approximate lead time of 2-3 weeks.

How can I get colour samples for the different products?

Contact us and we will arrange for them to be couriered to you or come and visit our showroom to see the full range. Samples can also be provided at time of site visit.

How long does a typical benchtop replacement take?

Most installs are easily completed within 1 day.

I am not confident providing final sizes for my benchtop – do you offer a measuring service?

Yes, for a small fee we can take responsibility for final sizes and guarantee a perfect fit.

Can Contour carry out the installation?

Yes, we can measure, make and install laminate tops using our trained in house installers. We can also provide plumbing , gasfitting and electrical services. We are a one stop shop making the installation as painless as possible.

Can I arrange my own installation?

Yes, for laminate jobs we can deliver to site and you can take it from there. All jointing kits are supplied with full instructions. For Engineered Stone and Solid Surface products, installation is included as part of the package to satisfy our warranty conditions.